Susan Powell Mantel

Associate Professor of Marketing

Business, Kelly School of

smantel@iupui.edu

Decision Making Among Salespeople and Buyers

Focuses on the nuances of the human decision process as it relates to two distinct streams a) consumer decision making and b) business decision making. Research investigates mental structures, processing characterics, and external stimuli that influence how consumers make decisions and evaluate a purchase. Additional research examines how businesses can improve decision making among purchasing and sales professionals.

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