Featured Scholar: Becky Liu-Lastres, Ph.D.
IUPUI School of Health and Human Sciences
Department of Tourism, Event & Sport Management
Research Video: https://www.youtube.com/watch?v=OUCa1y1CJiA
Are We Always Prepared? Examining Risk and Crisis Management in Tourism and Hospitality
Tourism and hospitality is a solid part of our local, domestic, and global economy. Despite its importance, the industry is vulnerable to various adverse events, such as the COVID-19 pandemic. Dr. Becky Liu-Lastres' primary research interests involve risk and crisis communication and management in tourism and hospitality. Through a systematic approach, Dr. Liu-Lastres has established a research program focusing on how various stakeholders, including tourists, residents, organizations, and destinations, respond and manage emerging issues. These findings have been translated to practical implications in terms of crisis management and resilience building in tourism and hospitality.
Dr. Liu-Lastres's translation of research into strategies to promote success and resilience in the tourism and hospitality industry is another excellent example of how IUPUI's faculty members are TRANSLATING their RESEARCH INTO PRACTICE.
Selected Publications in IUPUI ScholarWorks
With several research works contributed to IUPUI's free, open access repository, Professor Becky Liu-Lastres has made translational research knowledge available to professionals, researchers, students, and communities around the world.
Liu-Lastres, B., Mariska, D., Tan, X., & Ying, T. (2020). Can post-disaster tourism development improve destination livelihoods? A case study of Aceh, Indonesia. Journal of Destination Marketing & Management, 18. http://hdl.handle.net/1805/24437
Liu-Lastres, B., Kim, H., & Ying, T. (2019). Learning from past crises: Evaluating hotels’ online crisis responses to health crises. Tourism and Hospitality Research, 1467358419857779. http://hdl.handle.net/1805/23944
Liu-Lastres, B., & Cahyanto, I. P. (2019). Exploring Residents’ Roles as Risk Insiders in Tourism Crisis Management. Travel and Tourism Research Association, Annual Conference. Melbourne, Australia. http://hdl.handle.net/1805/26207
Liu, Y., Liu-Lastres, B., Wang, Q., & Fu, Y.-Y. (2019). Exploring inbound tourists experience in Beijing, China: An online deductive approach. International Journal of Tourism Cities. http://hdl.handle.net/1805/21267
Shen, W., Liu-Lastres, B., Pennington-Gray, L., Hu, X., & Liu, J. (2018). Industry convergence in rural tourism development: a China-featured term or a new initiative? Current Issues in Tourism. http://hdl.handle.net/1805/19594
Liu-Lastres, B., Schroeder, A., & Pennington-Gray, L. (2018). Cruise Line Customers’ Responses to Risk and Crisis Communication Messages: An Application of the Risk Perception Attitude Framework. Journal of Travel Research, 0047287518778148. http://hdl.handle.net/1805/18698
Liu, B., Schroeder, A., & Pennington-Gray, L. (2016). Empirically testing the influence of travel safety concerns: Examining alternative models. Travel and Tourism Research Association, Annual Conference. Vail, Colorado. http://hdl.handle.net/1805/26206
Liu, B., Pennington-Gray, L., Donohoe, H., & Omodior, O. (2015). New York City bed bug crisis as framed by tourists on TripAdvisor. Tourism Analysis, 20(2), 243- 250. http://hdl.handle.net/1805/26201
Liu, B., & Pennington-Gray, L. (2015). Understanding the cruise industry’s responses to health-related crises: A case study approach. Travel and Tourism Research Association, Annual Conference. Portland, Oregon. http://hdl.handle.net/1805/26203
Liu, I., Norman, W. C., & Pennington-Gray, L. (2013). A flash of culinary tourism: Understanding the influences of online food photography on people's travel planning process on flickr. Tourism Culture & Communication, 13(1), 5-18. http://hdl.handle.net/1805/26204
Liu, B., Pennington-Gray, L., & Schroeder, A. (2013). Images of safe tourism destinations in the United States held by African Americans. PASOS. Revista de Turismo y Patrimonio Cultural, 11(3), 105-121. http://hdl.handle.net/1805/26205
Liu, B. J., Norman, W. C., Backman, S. J., Cuneo, K., & Condrasky, M. (2012). Shoot, taste and post: an exploratory study of food and tourism experiences in an online image-share community. e-Review of Tourism Research, 10(3). http://hdl.handle.net/1805/26202